Refund Policy

We value your satisfaction and strive to deliver high-quality hampers matching your specific requirement. This refund policy outlines the conditions under which refunds may be issued for services rendered by Happie Hampers team.

Refunds may be considered under the following circumstances:

• The product displayed is not matching the product you have received

• Cancellation of services before initiation of the delivery

• Technical errors or duplicate payments

Refunds will not be issued for:

• Change of mind after delivering the product

• Change of mind after using the product

Request Process

To request a refund, please contact us at support@happiehamper.com within 3 days of service delivery. Include:

• Your full name and contact details

• Payment screen shot

• Reason for refund request

We aim to respond within 2 business days and resolve valid claims within 7 days.

Refund Method

Approved refunds will be processed via the original payment method unless otherwise agreed. Processing times may vary depending on your financial institution.

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